We are available in our SALES office Monday through Thursday 9am-2pm EST. Please leave a message or email us if we are not immediately available. We will return your call/email promptly! All emails will be answered Monday-Thursday between the hours of 9am-2pm EST.
Direct line: 1(203) 660-4440
Press 1 for SALES
Press 2 for CUSTOMER SERVICE
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|Sales/Wholesale:||Sales@Woombie.com||PR, Blogs and Reviews:||PR@Woombie.com|
|Customer Service and Tracking:||Orders@Woombie.com|
|Infant Care Questions:||BabyNurse@Woombie.com|
Return & Exchange Policy
Returns and Exchanges:
KB Designs LLC
480 Barnum Avenue
Bridgeport, CT 06608
Items may be returned or exchanged within 30 days of purchase. Items must be 100% unwashed/unworn to be accepted. Clearance items are Final Sale.
Items returned that do not meet this criteria will not be refunded nor returned. If you are exchanging your product, please send a check made out to KB Designs, LLC in the amount of $3.00 to facilitate reshipping and the price difference if you are exchanging for a more expensive item.
Please always provide tracking on returns or exchanges. We are not responsible for items not received. THERE WILL BE A 15% RESTOCK FEE DEDUCTED FROM ALL RETURNS.
If your item is defective, we will happily replace your item within 30 days of purchase with the exact item ordered. Please inspect your item upon receipt.
Shipping fees are non refundable.
Contact for Media Inquiries and Guest Blogs
For all media inquiries or to inquire about becoming a guest blogger, contact email@example.com.
QUESTION or COMMENT? We would love to hear from you!
Please use our Contact Form below!